Perfect Cooling

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Contact Us

079 418 9098

Terms and Services

1. Introduction

Welcome to our company. By using our website and services, you agree to comply with these Terms and Services. Please review them carefully. These terms apply to all visitors, customers, suppliers, and partners.

2. Services Provided

We specialize in comprehensive heating installation, air ventilation, and air conditioning services. Our goal is to deliver high-quality solutions that meet your specific needs, focusing on efficient installations, maintenance, and repairs.

3. Booking and Payment

  • Booking: Services can be booked via our website, phone, or email. Once confirmed, a service agreement will be sent for your approval.
  • Payment Terms: Payments can be made through bank transfer, credit/debit card, or online payment methods. For larger projects, a deposit may be required. The remaining balance is due upon service completion unless stated otherwise.
  • Cancellations & Refunds: If you need to cancel, please notify us at least 48 hours before your scheduled service. Refunds, if applicable, will be processed within 7 to 10 business days.

4. Service Warranty

We offer a standard warranty on all installations and repairs, covering any defects in workmanship or materials for up to one year. Should any issues arise during this period, we will address them at no extra cost. This warranty excludes damages caused by misuse, accidents, or unauthorized alterations.

5. Client Responsibilities

  • Access & Safety: Clients are responsible for ensuring safe access to the worksite. This includes clearing the area of any obstacles and ensuring pets or hazards are secured.
  • Accurate Information: Providing accurate information about your requirements is essential for us to deliver efficient and effective services.

6. Privacy Policy

Your privacy is important to us. Any personal information collected during the booking process is confidential and used solely for providing our services. We do not share your data with third parties without your permission.

7. Limitations of Liability

While we strive for excellence, we are not liable for:

  • Delays due to unforeseen circumstances like severe weather or supply chain disruptions.
  • Damages caused by client-supplied faulty equipment or infrastructure.
  • Any indirect, incidental, or consequential damages resulting from the use of our services.

8. Changes to Terms

We reserve the right to modify these Terms and Services at any time. Updates will be effective immediately upon being posted on our website. It is your responsibility to review these terms periodically.

9. Contact Us

If you have any questions or concerns regarding these Terms and Services, please reach out to us:

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